Terms of Service

Last updated: 24 October 2026

Overview

Welcome to Uniloj. Throughout these terms, “we”, “us” and “our” refer to Uniloj, the business operating this online store.

Uniloj offers innovative home products and household accessories to customers in the United Kingdom through an online shop hosted on Shopify.

By visiting our website or purchasing from us, you agree to these Terms of Service and the policies published on our website, subject to your statutory rights.

Please read these terms carefully before using our services.

1. Eligibility and Acceptable Use

You must be legally capable of entering into a binding contract to make a purchase.

You agree to use our website only for lawful purposes. You must not use our website to commit fraud, violate applicable laws, infringe the rights of others, distribute malicious software or interfere with the security or operation of our services.

We may take reasonable and lawful steps to protect our website and customers against misuse.

2. Products and Descriptions

We make reasonable efforts to ensure that product descriptions, images, specifications and prices are accurate.

Colours and visual details may vary depending on your screen or device. Please review the written product description, dimensions, specifications and any safety instructions before purchasing.

All products must comply with applicable legal requirements, including requirements relating to quality, description, safety and fitness for purpose.

Product availability may change. If we cannot fulfil an accepted order, we will contact you and provide an appropriate solution in accordance with applicable law, including a refund where required.

3. Prices, Currency and Payments

Product prices and applicable charges will be displayed before you complete your purchase.

Where prices are displayed in GBP, they are expressed in pounds sterling.

Any applicable taxes, delivery charges or other mandatory costs will be disclosed as required by law before you place your order.

Payments are processed using the payment methods available at checkout. Orders may be processed after payment has been successfully authorised.

We reserve the right to correct genuine pricing, typographical or listing errors, subject to applicable law and the circumstances of any order already placed or accepted.

4. Orders and Acceptance

When you submit an order, you make an offer to purchase the selected products.

You will normally receive an order confirmation acknowledging receipt. This acknowledgement does not necessarily mean that your order has been accepted.

If we cannot accept an order because a product is unavailable, payment has not been authorised or a genuine error has occurred, we will take reasonable steps to notify you and refund any payment where required.

You are responsible for providing accurate billing, delivery and contact details.

5. Shipping and Delivery

Uniloj offers free standard shipping on eligible orders delivered within the United Kingdom.

Our estimated total delivery time is 7–20 business days from the date the order is placed, including processing and shipping, unless a different estimate is stated for the relevant product or agreed with you.

Delivery estimates are not guaranteed dates. We will fulfil our delivery obligations in accordance with the agreed timeframe and applicable consumer law.

We may use third-party suppliers, fulfilment partners and delivery carriers. Some products may be dispatched separately or from different locations.

The use of third-party suppliers does not remove our responsibilities to customers.

Please refer to our Shipping & Delivery Policy for further information.

6. Cancellations, Returns and Refunds

Our Returns & Refunds Policy explains how to request a cancellation, return, replacement or refund.

Your statutory rights under applicable UK consumer law remain unaffected. Nothing in these terms requires you to waive a right that the law protects.

7. Third-Party Services

Our store uses Shopify as its e-commerce platform and may rely on third-party services for payments, fulfilment, shipping, customer support, analytics and other operational functions.

Third-party services may be subject to separate terms and privacy policies.

We remain responsible for our own legal obligations to customers, regardless of whether a product is fulfilled by an external supplier.

8. Intellectual Property

Unless otherwise stated, the content published on our website, including our branding, text, graphics and original website design, is owned by or licensed to Uniloj.

You may not reproduce, distribute or commercially exploit this content without permission, except where permitted by law.

Third-party trademarks, logos and product names remain the property of their respective owners.

9. Reviews and Customer Content

If you submit a review, comment, photograph or other content, you must ensure that it is lawful and does not infringe another person's rights.

We may moderate or remove content where reasonably necessary and legally permitted.

We will not knowingly present fabricated reviews as genuine customer experiences or misrepresent the origin of customer feedback.

10. Website Availability and Security

We aim to keep our website accessible and functioning properly, but we cannot guarantee uninterrupted access or that every feature will always be free from errors.

We may update, maintain or modify the website when reasonably necessary.

You must not attempt to gain unauthorised access to our systems or interfere with the website's security.

11. Liability and Consumer Rights

Nothing in these terms excludes or limits liability where doing so would be unlawful.

In particular, these terms do not exclude or limit your statutory consumer rights or any liability that cannot legally be excluded, including liability for death or personal injury caused by negligence or for fraud.

Subject to applicable law, we will be responsible for losses that are a reasonably foreseeable result of our breach of contract or failure to exercise reasonable care and skill, where applicable.

Nothing in this section is intended to create an unfair contract term or deprive a consumer of a mandatory legal protection.

12. Privacy and Personal Information

We process personal information in accordance with our Privacy Policy and applicable data protection law.

Please read our Privacy Policy to understand how we collect, use, store and share information when you visit our website or place an order.

13. Changes to These Terms

We may update these terms to reflect changes to our services, operations or legal obligations.

The latest version will be published on this page with the updated date. Any changes will be subject to applicable law and will not remove rights that you have already acquired.

14. Governing Law and Jurisdiction

These terms are subject to the laws applicable in the relevant jurisdiction of the United Kingdom, taking into account any mandatory consumer protection laws that apply to your purchase.

If you are a consumer, you may benefit from protections under the laws of the country or jurisdiction where you live. Nothing in these terms is intended to exclude any mandatory protections that apply to you.

15. Contact Information

For questions about these terms, please contact:

Store: Uniloj
Business name: Uniloj
Email: sac@uniloj.com

Thank you for shopping with Uniloj.