Privacy Policy

Last updated: 24 October 2026

This Privacy Policy explains how Uniloj collects, uses, stores and shares personal information when you visit our website, place an order, contact us or otherwise interact with our online store.

We aim to handle your personal information responsibly and in accordance with applicable data protection and privacy laws.

1. Who We Are

Uniloj operates an online store offering innovative home products and household accessories, primarily to customers in the United Kingdom.

For data protection purposes, the identity and contact details of the organisation responsible for processing your personal information are:

Trading name: Uniloj
Legal entity or proprietor: Uniloj — legal status and registered details to be confirmed
Email: sac@uniloj.com
Business address: To be confirmed

We will provide the applicable business identification details as required by law.

2. Personal Information We Collect

The information we collect depends on how you use our website.

Information You Provide

When you place an order, contact us or use our website, we may collect:

• Your name.

• Billing and delivery addresses.

• Email address and telephone number, where provided.

• Order details and purchase history.

• Customer service correspondence.

• Information submitted through reviews, forms or other store features.

Payment Information

Payments are processed through the payment providers available at checkout.

We receive information necessary to manage your order and confirm payment status. Payment card details are generally processed by the relevant payment provider rather than stored directly by Uniloj, depending on the provider and payment method used.

Information Collected Automatically

When you visit our website, certain technical and usage information may be collected, including:

• IP address and approximate location derived from it.

• Browser type, operating system and device information.

• Pages visited and interactions with the website.

• Referral sources and browsing activity.

• Cookie identifiers and similar technologies, where enabled.

The information collected depends on the technologies used on our store and your cookie preferences.

3. How We Use Your Information

We may use personal information to:

• Process payments and fulfil orders.

• Arrange shipping and delivery.

• Send order confirmations and dispatch notifications.

• Respond to enquiries and provide customer support.

• Handle cancellations, returns, refunds and complaints.

• Prevent fraud and protect the security of our website.

• Maintain and improve our products, services and website.

• Meet legal, tax, accounting and regulatory obligations.

• Send marketing communications where legally permitted.

• Measure advertising effectiveness and analyse website activity where enabled and legally permitted.

We process personal information only where an appropriate lawful basis applies, such as performing a contract, complying with a legal obligation, pursuing a legitimate interest where permitted, or obtaining consent where required.

4. Shopify and Other Service Providers

Our store is hosted on Shopify, which provides the e-commerce platform used to operate our website and manage orders.

We may share relevant personal information with service providers that help us operate our business, including:

• Shopify and website technology providers.

• Payment processors.

• Suppliers and fulfilment partners.

• Shipping and delivery companies.

• Customer service and communication providers.

• Fraud prevention and security services.

• Analytics and advertising providers, where enabled and legally permitted.

• Professional advisers, regulators or public authorities where necessary.

We share information only as reasonably necessary for the relevant purposes and subject to applicable legal requirements.

We do not sell personal information to third parties in exchange for money. However, certain advertising or analytics activities may be treated as sharing or targeted advertising under applicable privacy laws.

5. Dropshipping and Order Fulfilment

Uniloj may use third-party suppliers or fulfilment partners to prepare and dispatch products.

To fulfil an order, we may need to provide relevant information, such as your name, delivery address, contact details and order information, to the parties involved in preparing and delivering your purchase.

Where a supplier or fulfilment partner is located outside the United Kingdom, your personal information may be transferred internationally.

Where required by applicable data protection law, we will implement appropriate safeguards for international transfers.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Operate the online store and shopping basket.

• Maintain website security.

• Remember preferences.

• Understand website performance.

• Support analytics and advertising, where enabled.

Strictly necessary cookies may be used where legally permitted. Non-essential cookies and similar technologies will be subject to consent requirements where applicable.

Where required, we will provide a way to accept, reject or manage non-essential cookies. You can also manage cookies through your browser settings, although blocking certain cookies may affect website functionality.

If analytics or advertising services are activated, their use will be configured in accordance with applicable consent and privacy requirements.

7. Marketing Communications

We may send promotional emails where we have obtained the necessary consent or another lawful basis permitted by applicable marketing law.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the message or by contacting sac@uniloj.com.

Unsubscribing from marketing will not prevent us from sending essential communications about your orders, payments, deliveries, returns or other transactions.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer support, legal compliance, dispute resolution and fraud prevention.

Certain tax, accounting and transaction records may need to be retained for periods required by law.

When information is no longer needed, we will take reasonable steps to delete it, anonymise it or otherwise handle it appropriately, subject to legal retention requirements.

9. Your Privacy Rights

Depending on the applicable law and circumstances, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate information.

• Request deletion of personal information.

• Request restriction of certain processing.

• Object to certain processing, including direct marketing.

• Request portability of certain information.

• Withdraw consent where processing is based on consent.

• Complain to the relevant data protection authority.

These rights are subject to applicable legal conditions and exceptions.

To exercise your rights, contact sac@uniloj.com. We may need to verify your identity before responding.

If you are in the United Kingdom and are dissatisfied with how we handle your personal information, you may contact the Information Commissioner's Office (ICO): https://ico.org.uk/.

10. Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

If a personal data breach occurs, we will take appropriate action in accordance with applicable legal requirements.

11. Children's Privacy

Our store is intended for people who are legally able to make purchases. We do not knowingly seek to collect children's personal information where doing so would be unlawful.

If you believe that a child has provided personal information to us inappropriately, please contact us so we can assess the situation and take appropriate action.

12. International Data Transfers

We may use technology providers, suppliers or fulfilment partners located outside the United Kingdom. As a result, personal information may be processed in other countries.

Where applicable law requires safeguards for international transfers, we will take the required steps, which may include appropriate contractual protections or recognised transfer mechanisms.

13. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We do not control the privacy practices of websites we do not operate. Please review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this policy to reflect changes to our business, technology, service providers or legal obligations.

The latest version will be published on this page with the updated date.

15. Contact Us

For questions about this Privacy Policy or how we handle personal information, contact:

Store: Uniloj
Email: sac@uniloj.com

We will review and respond to privacy requests in accordance with applicable law.